This Privacy Policy explains how Healthy Body Physical Therapy ("Healthy Body PT," "we," "us," or "our") collects, uses, and shares information when you visit our website, interact with our social media pages, or contact us through online forms, including forms served through Facebook or Instagram advertisements. Please read it carefully.

​

A note about your medical information

This policy covers general information you share with us online — for example, through our website or a contact or appointment-request form. It is separate from our Notice of Privacy Practices, which governs protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). If you become a patient, your medical records are handled under that separate notice, which we provide to you directly.

​

Information we collect

Information you provide to us. When you fill out a form, request an appointment, or contact us, we may collect your name, phone number, email address, and any details you choose to share about your reason for reaching out (for example, the type of care you're interested in).

Information collected automatically. When you visit our website, we may automatically collect certain technical information such as your device type, browser, IP address, pages viewed, and how you arrived at our site, using cookies and similar technologies.

Information from social media and advertising platforms. If you submit a lead or contact form through a Facebook or Instagram ad, those platforms share the information you provided (such as your name and contact details) with us so that we can respond to you. Your use of those platforms is also governed by their own privacy policies.

 

How we use your information

• To respond to your inquiries and contact you about your request.

• To schedule, confirm, and follow up about appointments and services.

• To provide, maintain, and improve our services and our website.

• To send you information, updates, and marketing communications about our services (you can opt out at any time).

• To comply with legal obligations and protect our rights.

 

How we share your information

We do not sell your personal information. We may share it in the following limited circumstances:

• Service providers. With vendors who help us operate — for example, scheduling, email, texting, hosting, analytics, and advertising providers — who are permitted to use the information only to perform services for us.

• Advertising and analytics partners. With platforms such as Meta (Facebook and Instagram) and analytics providers, to help us measure and improve our advertising.

• Legal and safety reasons. When required by law, regulation, legal process, or to protect the rights, safety, or property of Healthy Body PT, our patients, or others.

• Business transfers. In connection with a merger, acquisition, or sale of assets, subject to this policy.

• With your consent. In any other case where you direct or permit us to share it.

 

Cookies and tracking technologies

Our website may use cookies and similar technologies to remember your preferences, understand how the site is used, and support our advertising. You can control cookies through your browser settings; disabling them may affect how the site functions.

 

Your choices and rights

You can opt out of marketing emails at any time using the unsubscribe link in those emails, or reply STOP to marketing texts. To ask us to access, correct, or delete the personal information you have provided, contact us using the details below. Depending on where you live, you may have additional rights under applicable state privacy laws, and we will honor those rights as required.

 

Data security and retention

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security. We keep your information for as long as needed to fulfill the purposes described here or as required by law.

 

Children's privacy

Our website is intended for adults. We do not knowingly collect personal information directly from children under 13. Where we provide pediatric services, information is submitted by a parent or guardian on the child's behalf. If you believe a child has provided us information through our website, please contact us and we will delete it.

 

Third-party links

Our website and ads may link to third-party sites we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies.

 

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of our website or services after an update means you accept the revised policy.

 

Contact us

If you have questions about this Privacy Policy or your information, contact us:

Healthy Body Physical Therapy

Phone: 704-625-6191

Email: admin@healthybpdypt.com